Engage with Patients and Staff
Defero
Defero is a secure and affordable text messaging system for healthcare providers. It simplifies communication with patients and staff, saving time and money compared to letters, phone or paging systems.
Advanced Text Messaging for Healthcare Providers.
Healthcare providers are in constant communication with patients and staff, typically through costly and time-consuming communication channels such as posted letters, phone or paging systems.
Defero Grapevine’s advanced text messaging application provides healthcare providers with a secure, dependable, and cost-effective text messaging system that can be used throughout the hospital for any type of communication with patients or staff.
Engage with Patients before, during and after their appointment
Clinic Cancellations
Health Information Messages
Emergency Alerts
Validate Waiting Lists
Payment Reminders
Staff Notifications
Engage with Patients before, during and after their appointment
Clinic Cancellations
Health Information Messages
Emergency Alerts
Validate Waiting Lists
Payment Reminders
Staff Notifications
Patient Experience
Empowering Patients and Providers with better care
Healthcare providers schedule thousands of appointments every day, often weeks in advance. A high percentage of appointments are missed, due to patient no-shows or “did not attend” (DNA’s).
The impact of missed appointments costs the healthcare industry millions of euros each year, prolongs waiting lists, ties up hospital resources and reduces the number of patients a hospital can treat each day.
Appointment Reminders….
Enable patients to Cancel or request appointments to be Rescheduled
Reduce Healthcare Administration and Communication Costs
Automatic, Timely and Direct Communication to patients of all ages
Reduce Missed Appointments
Improves the Patient Experience
Defero is secure, fast, reliable, and extremely cost-effective.
Missed appointments costs the healthcare industry millions of euros each year
Key Features
As well as Patient Appointment Reminders, Defero also supports…
Ad-Hoc Clinic Messaging
Clinic Appointment Reminder Scheduling
Waiting List Validation
2-Way Communication
Integration with Clinical Systems (HL7, File, API)
