This policy covers all information received by Grapevine through online forms and email addresses published on our web sites at Grapevine.ie or defero.ie, or provided in marketing materials such as brochures, direct mail, advertisements, etc. This privacy policy does not apply to the practices of companies that Grapevine Solutions does not own or control or of persons that Grapevine Solutions does not directly employ or manage.

Grapevine Solutions are registered as a Data Processor with the Irish Data Protection Commissioner. As a registered member we are committed to keeping personal data secure from unauthorized access, disclosure, destruction or accidental loss. We also ensure that all staff members are aware of our data protection policies and guidelines and that all security measures are fully complied with.

Personal Data is defined under Article 4 of the GDPR as follows:

“Any information relating to an identified or identifiable natural person (a “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

www.grapevine.ie and www.defero.ie are the web sites of Grapevine Solutions Ltd, St Andrews Lodge, Main Street, Lucan, County Dublin, Ireland. By using these sites you agree to be legally bound by these terms and conditions. If you do not agree to be legally bound by all the following terms you should not access and/or use these sites.

Grapevine Solutions may change these terms from time to time. By continuing to use the site after changes are posted you agree to be legally bound by these terms as updated and/or amended.

GENERAL

If any provisions of these terms and conditions are found to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect.

LAWFUL USE

You may not broadcast, copy, download, frame, reproduce, republish, post, transmit or otherwise use content appearing on these sites in any way except for your own personal, non-commercial use. Any other use of such content requires the prior written permission of Grapevine Solutions.

You agree to use these sites only for lawful purposes. Prohibited behaviour includes but is not limited to defamation, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or anything which may affect the operability or security of these sites.

INTELLECTUAL PROPERTY

You acknowledge that the content including but not limited to text, images and logos identifying Grapevine Solutions or third parties and their products and services are subject to copyright, design rights and trademarks of Grapevine Solutions and/or third parties.

You are not permitted to use any trademark, patent, design right or copyright of Grapevine Solutions, or any other third party without the prior written consent of Grapevine Solutions or the third party.

DISCLAIMERS/LIMITATION OF LIABILITY

Grapevine.ie and defero.ie content, is provided on a "AS IS" and on an "AS AVAILABLE" basis without any representations or any kind of warranty whether express, implied or statutory of merchantability, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Grapevine Solutions does not warrant that functions contained in grapevine.ie content will be uninterrupted or error free, that defects will be corrected, or that grapevine.ie or the server that makes it available are free of viruses or bugs.

These terms shall be governed by and interpreted in accordance with the laws of Ireland.

All other marks, trademarks, and product names are the property of their respective vendors.

• Grapevine does not collect personal data for it’s own use, except where a client has contacted Grapevine directly through our online forms or email addresses.

• Grapevine does not collect personal data on behalf of our clients or partners

• Grapevine does not store personal data on behalf of any client on Grapevine’s own systems or network unless previously agreed with the client & only then for a specific period of time after which all personal data is deleted.

• Grapevine does not directly transfer the client’s personal data outside of the client's own systems or network.

• Grapevine does not use personal data belonging to any client or its customers for any purpose other than its agreed use.

• Grapevine will immediately delete any personal data it mistakenly receives from any client.

• Where Grapevine provides agreed services to its clients, Grapevine will only access the client’s personal data with the express written permission of the client.

Unless explicitly stated, all information received through our web site or via email addresses will be treated as non-confidential, which includes, but is not limited to, business plans, inventions, and commercial information. Submitting such information shall not create an obligation of any kind by Grapevine, and Grapevine shall be free to reproduce, use, disclose, and distribute information to others.

This policy does not define or modify Grapevine's responsibilities and obligations with respect to any information transmitted in the furtherance of an existing contractual relationship between Grapevine and you or another party, or any statutory obligation.

Grapevine will take appropriate security measures that are required by Data Protection Law, and in accordance with good industry practice relating to data security and will refrain from transmitting unsolicited commercial communications in any manner that would violate applicable laws.

To request a copy of our full data protection & privacy policy statement or if you would like your information to be suppressed from future communications or would like to update your contact information please contact us