St. James's Hospital Implements Self Service in the Main Outpatients Department

St. James's Hospital is the largest acute general hospital in the Republic of Ireland and is an academic teaching hospital for Trinity College. With 1,020 beds, a staff of 3,500 and almost 350,000 patients treated each year as Inpatients, Outpatients, Day Care and emergency departments, St. James's is one the busiest acute hospitals in the country. St. James's has also been selected to be the location for the new National Children’s Hospital.

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HSE Launches eHealth Ireland Website

17th June – The HSE today launched its eHealth Ireland website. This site has been developed by the Office of the Chief Information Officer within the HSE to provide information about the ongoing work in the delivery of eHealth in Ireland. Grapevine are working with Irish Healthcare providers to develop eHealth solutions that benefit patients, clinicians and administration staff.

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HealthcareGrapevine
St. James's Go-Live with Self Service Check-in and Patient Calling for Outpatient Registration

In addition to Patient Self Service Check-in, the system was also required to allow patients provide contact information, update demographic details, and participate in structured surveys as designed and managed by St. James's Hospital staff. The solution was also required to dispense patient information, support way finding and provide feedback gathering initiatives to manage outpatient departments more efficiently.

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Grapevine & Jayex selected by HSE to provide Outpatient Self-Registration in the HSE West North West area

Grapevine Solutions and Jayex Technology have been approved by the HSE to supply Outpatient Self-Registration and Patient Calling solution for the HSE’s West North West area. The joint submission by Grapevine and Jayex was ranked 1st out of all responses in terms of cost as part of an open tender, “HSE Framework Tender 3614/14 for Patient Self Registration”

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