Grapevine’s Enterprise Messaging Solution, Defero has helped a number of Irish Hospitals save thousands of Euro every month by significantly reducing the number of patient “no shows”.

More than 20,000 public patients are not turning up for hospital outpatient appointments every month, despite ongoing delays of more than two years to see some specialists. The huge number of “no shows” highlights the ongoing lack of proper organisation behind the management of these outpatient waiting lists, which can leave people who need a specialist diagnosis languishing on long queues.

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Cappagh Hospital go live with NIMIS

Cappagh Hospital is one of the latest Irish hospitals to go live on the new HSE National Medical Imaging System (NIMIS). Grapevine’s NIMIS integration solution provides Cappagh with the capability to send patient information in Health Level Seven (HL7) format from the hospital’s Patient Information System (PAS) to NIMIS

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St. Vincent’s Public Hospital implement automated appointment reminders for Radiology Appointments

As part of the continued expansion of Defero, Grapevine’s text message solution throughout the hospital, patients attending the Radiology department for appointments now receive automated appointment reminders by SMS. Patients can also respond to the hospital via text to request that their appointment be cancelled or rescheduled.

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