Posts tagged Patient Responses
MORE than 1,300 people a day are failing to keep their appointments at public hospital outpatient clinics ‐ despite lengthening queues to see a specialist

MORE than 1,300 people a day are failing to keep their appointments at public hospital outpatient clinics ‐ despite lengthening queues to see a specialist. New figures reveal 39,243 "no-shows" in the course of one month – with more than one-fifth of return patients failing to turn up for appointments in some hospitals. The cost to the State of each outpatient appointment can be €163, which would mean a loss of around €211,900 a day.

Read More
St. Michael’s Hospital, Dun Laoghaire goes live with patient appointment reminders for outpatients and radiology appointments.

St. Michael’s Hospital, Dun Laoghaire goes live with patient appointment reminders for outpatients and radiology appointments. St. Michael’s, part of the St. Vincent’s Healthcare Group selected Defero, Grapevine’s enterprise messaging solution to improve services to patients attending the hospital and to help reduce the number of missed appointments by sending timely reminders to patients shortly before their scheduled appointment. Patients can easily cancel or re-schedule their appointments be sending a text back to the hospital or contacting the hospital by phone.

Read More