St. James Hospital clinics go live with self-service check-in


St. James’s Hospital increased the number of patient check-in kiosks throughout the hospital with go-lives in the GUIDE clinic in November and the new Hepatology clinic in December 2016.

Both clinics deployed two check-in kiosks for patient to self-check-in for their outpatient appointment, update their patient demographics or complete patient surveys.

Patient multi-media information displays were also deployed along with automated patient calling, which allows administration and clinical staff to call patients in the waiting room directly from the reception or clinicians desk.