Defero continues to generate savings in St Vincent's University Hospital


Defero, since its deployment in 2010, has grown in usage and diversity in St Vincent's University Hospital. With 2-way messaging, patients can now text with ease to cancel/reschedule their appointment, allowing staff to target Waiting Lists. Since 2010 St Vincent's Hospital have seen an additional 52,000 patients that would have missed their appointment, generating savings of €4m. Outpatient reminders are still driving down DNA rates for St Vincent's who are one of the top performing hospitals with the least levels of patient no-shows.

Read more in the case study on Defero's use in St. Vincent's University Hospital.