Grapevine’s Enterprise Messaging Solution, Defero has helped a number of Irish Hospitals save thousands of Euro every month by significantly reducing the number of patient “no shows”.

"More than 20,000 public patients are not turning up for hospital outpatient appointments every month, despite ongoing delays of more than two years to see some specialists. The huge number of “no shows” highlights the ongoing lack of proper organisation behind the management of these outpatient waiting lists, which can leave people who need a specialist diagnosis languishing on long queues"

-Eilish O’Regan, 2013
-"Over 20,000 Patients a Month Missing Hospital Appointments"
-Irish Independent, September 18, 2013

didier-weemaels-36055-unsplash.jpg

Grapevine’s Enterprise Messaging Solution, Defero has helped a number of Irish Hospitals save thousands of Euro every month by significantly reducing the number of patient “no shows”. The HSE measure patient “no shows” using a Did Not Attend (DNA) rate. Hospitals that use Defero have reduced their DNA rates within days of go live, with some hospitals achieving reduction rates of 50% and higher.