Grafton Merchanting - New document generator for retail branches

As part of a major upgrade to their Accustar Retail system, Grapevine were requested to provide a new application to create documents such as Quotations & Receipts. Called the Accustar Document Generator (ADG), the new application generate PDF documents that can be printed directly to the branches new laser printers are rolled out to replace the older legacy printers.

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St. James's Hospital Implements Self Service in the Main Outpatients Department

St. James's Hospital is the largest acute general hospital in the Republic of Ireland and is an academic teaching hospital for Trinity College. With 1,020 beds, a staff of 3,500 and almost 350,000 patients treated each year as Inpatients, Outpatients, Day Care and emergency departments, St. James's is one the busiest acute hospitals in the country. St. James's has also been selected to be the location for the new National Children’s Hospital.

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HSE Launches eHealth Ireland Website

17th June – The HSE today launched its eHealth Ireland website. This site has been developed by the Office of the Chief Information Officer within the HSE to provide information about the ongoing work in the delivery of eHealth in Ireland. Grapevine are working with Irish Healthcare providers to develop eHealth solutions that benefit patients, clinicians and administration staff.

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HealthcareGrapevine
St. James's Go-Live with Self Service Check-in and Patient Calling for Outpatient Registration

In addition to Patient Self Service Check-in, the system was also required to allow patients provide contact information, update demographic details, and participate in structured surveys as designed and managed by St. James's Hospital staff. The solution was also required to dispense patient information, support way finding and provide feedback gathering initiatives to manage outpatient departments more efficiently.

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Grapevine & Jayex selected by HSE to provide Outpatient Self-Registration in the HSE West North West area

Grapevine Solutions and Jayex Technology have been approved by the HSE to supply Outpatient Self-Registration and Patient Calling solution for the HSE’s West North West area. The joint submission by Grapevine and Jayex was ranked 1st out of all responses in terms of cost as part of an open tender, “HSE Framework Tender 3614/14 for Patient Self Registration”

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MORE than 1,300 people a day are failing to keep their appointments at public hospital outpatient clinics ‐ despite lengthening queues to see a specialist

MORE than 1,300 people a day are failing to keep their appointments at public hospital outpatient clinics ‐ despite lengthening queues to see a specialist. New figures reveal 39,243 "no-shows" in the course of one month – with more than one-fifth of return patients failing to turn up for appointments in some hospitals. The cost to the State of each outpatient appointment can be €163, which would mean a loss of around €211,900 a day.

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