Defero

Defero is a unique web based system to manage text message communication with your customers or employees. Defero provides small, medium and large organisations with a secure, dependable and cost effective messaging system that can be deployed throughout the organisation for any messaging requirement.

Messaging Solution for Healthcare Providers



Healthcare providers schedule thousands of appointments every day, often weeks in advance. A high percentage of appointments are missed, due to patient no-shows or “did not attends” (DNA’s).

The impact of missed appointments costs the healthcare industry millions of euro each year, prolongs waiting lists, ties up hospital resources and reduces the number of patients a hospital can treat each day.

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Defero is designed to reduce the number of no-shows and provide an immediate return on investment. Defero can be integrated with any back-end system to provide automated messaging that is secure, fast, reliable and extremely cost-effective.

Benefits of Defero Appointment Reminders
  • Automatic, Timely and Direct Communication
  • Reduces Missed Appointments
  • Improves Patient Communications
  • Reduces Hospital Administration Costs
Defero Product Overview

Defero is modular in design and includes a standard set of features as well as optional modules for managing contacts and processing message responses. Defero is constantly being upgraded and improved to provide innovative new features and messaging functions.

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Key Features List
  • Defero Web Application
    Secure Web Application with role based access for authenticated users.
    Send ad-hoc messages, view message reports, confirm message delivery, define message templates, manage contacts and more.
  • Defero Messaging Database Engine
    Secure high performance database, including automated two-way messaging, unlimited data storage, message archive, message response notification, contacts database and more.
  • Defero Message Gateway
    High volume message processing to national and international mobile operators. Supports two-way text messaging, message delivery receipts and delivery status information.
  • Defero Integration Suite
    The integration suite includes web service and automated message interfaces for automatically sending messages from your business systems.
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    Defero Integration Suite
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  • Automated Message API
    The Automated Message API allows you to automatically send any number of messages from your business systems in a secure message interface file.
  • Web Service API
    The Web Service API can be embedded inside your business system to provide automated event driven messaging.