November 2011

Grapevine Solutions, Dublin, Ireland – 25th November 2011 – Grapevine Solutions announced today it has achieved Silver Certification from Microsoft® in Web Development. To earn Silver Certification, Grapevine Solutions had to meet rigorous standards for Web Development competency set forth by Microsoft which enables partners to better serve customer requirements.

As a Microsoft Silver Competency Partner in Web Development, Grapevine Solutions has met the requirements for attaining a unique expertise aligned to the competency. Microsoft Silver level status provides Grapevine Solutions with access to comprehensive marketing, sales, technical, and support services benefits that will enable them to serve the technology needs of joint prospective customers.

October 2011

Grapevine Solutions have been appointed by An Post to supply Microsoft .NET and SQL Server support and development services for their Streams Payroll & HR System. Streams is An Post’s main in-house system for the management of employee attendance, roster and costing information. This is a critical business system that operates 24x7 and has over 800 registered users. An Post is a major commercial organization providing a wide range of services which encompass postal, communication, retail and money transmission services. It is one of Ireland's largest companies directly employing over 9,500 people through its national network of retail, processing and delivery points.

May 2011

Grapevine Solutions products and services are now available through Microsoft Pinpoint.
Pinpoint is Microsoft’s global search engine for finding software applications and services that solve specific business issues. Grapevine products are built using Microsoft software development tools, integrate with Microsoft desktop products and are available for all Microsoft desktops and servers.

March 2011

An Post and Grapevine agree 2-year service level agreement. This new agreement covers the support and software development services for all systems using Intersystem's Caché database technology including the TV Licence System, Payroll applications, HR web services, Business Objects Reports and Grapevine’s new Pensions Benefit Statement application.

February 2011

Grapevine signs new support and development agreement with eircom plc. Grapevine has been working closely with eircom since 1998 providing software development and consultancy services for their Directory Enquiry, National Directory database and Wholesale Line Rental systems. This new 2-year agreement covers both application support and software development services and is a tribute to the long standing relationship between Grapevine and eircom.

St Vincent’s University Hospital receives special commendation at the 2010 Astellas CHANGING TOMORROW™ Awards. St Vincent’s University Hospital uses Grapevine’s Defero enterprise messaging product to send appointment reminders for its outpatient clinics. Since 2009 the hospital has achieved significant success in reducing DNA rates to a record low of 10.5% (February 2011) and reducing hospital costs. This special commendation at the Astellas awards is the 2nd commendation in two years that recognises the hospitals achievements and success in reducing DNA rates, improving patient services and reducing hospital costs.

St. Vincent’s University Hospital reduces DNA rate to 10.5% resulting in massive cost savings.
St. Vincent’s University Hospital has been using Grapevine’s Defero product since early 2009 to send automated appointment reminders to patients and to try to reduce the hospital’s DNA rate from just over 24% to the HSE target of 10%. Since 2009 the introduction of Defero has seen the hospital’s DNA rate fallen from an initial 20.4% in 2009 to 10.5% in February 2011. As well as providing a better quality service to its patients, the hospital has reduced the cost of missed appointments from over €2 million per annum to just over €1.3 million providing massive savings annually.

January 2011

Grapevine provides HL7 integration solution for the HSE NIMIS project. The HSE launched the National Integrated Medical Imaging System (NIMIS) project in 2010. NIMIS is providing state of the art electronic radiology systems for Irish hospitals. NIMIS will make Ireland’s radiological services ‘filmless’ and enable secure and rapid movement of patient image data throughout the health service. As part of this project Grapevine has provided Waterford Regional Hospital with an Ensemble based solution that automatically transfers patient information in HL7 format from the hospitals Patient Administration System (PAS) to the NIMIS national database servers. New patient details and changes to existing patient information are automatically transferred to NIMIS as soon as they are updated on the PAS.

December 2010

Grapevine partners with Microsoft through their Microsoft Partner Network. Grapevine has been using Microsoft technologies for software development, application deployment and business intelligence since 1996. Joining the new Microsoft Partner Network formalises our previous relationship with Microsoft and ensures that Grapevine provides its customers with high quality business solutions and services using the latest Microsoft applications and technologies.

November 2010

Grapevine will be showcasing Defero our Text Messaging Solution for Healthcare Providers at this year’s Health Informatics Society of Ireland (HISI) conference to be held in the Stillorgan Park Hotel on November 17th and 18th.
If you are interested implementing a proven text message solution and want to reduce your missed appointment rates you can visit us at stand 22 and we’d be happy to discuss your requirements with you.

October 2010

An Post roll out new reporting solution to Payroll, Pensions and HR users.
Grapevine Solutions working with An Post’s IT department have rolled out a new reporting solution using SAP Business Objects XI and Crystal Reports XI products. This new implementation replaces the existing solution which was based on Seagate Info and Crystal Reports 8. Over 100 users throughout An Post have secure access to a wide variety operational and statistical reports. All reports are designed to allow access to information that the user is permitted to view.

September 2010

Defero version 1.2 is now available.
Grapevine’s latest version of Defero is now available as a production release. Since Defero’s first release in 2009 major healthcare providers have benefited from its rich list of features and functions.

Version 1.2 now includes the following new improvements:

• support for two-way messaging with automatic text response processing,
• response notification email service to notify you when responses have been received,
• option to re-send text messages,
• automatic message archive and much more.

August 2010

St. Vincent’s University Hospital who have been using Defero for the past 12 months reported in August that their “Did Not Attend” (DNA) rates have decreased by over 50% since the introduction of appointment reminders via text message using Grapevine’s defero product. Before Defero was introduced the hospital's DNA rate was averaging approximately 24% annually and has now been reduced to less then 12%. This significant decrease has helped improve patient care and reduced hospital administration effort and costs.

July 2010

An Post Pensions Department go live with new Pensions Benefit Statement Application.
Grapevine Solutions developed a new application that allows An Post Pensions Administrators to automatically generate annual pension benefit statements for over 8000 employees on demand. Every employee is entitled to an annual benefit statement under national pension guidelines and this new system allows An Post to produce these statements in a matter hours. Previously this task would have taken many weeks and required major effort by pension department staff to work out the benefits for each employee. The new system also allows additional pension service and b enefits information to be recorded against each employee and used in the benefit statement calculation.

May 2010

The Children´s University Hospital (better known as “Temple Street”), one of Ireland’s major children’s hospitals selects Defero as its text message solution for all outpatient appointment reminders. Temple Street has over 30 outpatient clinics and caters over 65,000 outpatient appointments annually. Using Defero’s Automated Message API the hospitals Patient Administration System was integrated with Defero to provide automated text message appointment reminders for all clinics.

January 2010

An Post is one of Ireland’s largest companies directly employing over 9,500 employee. HAPPI, Grapevine’s Payroll & HR Data Warehouse product was selected to meet An Post’s requirement to provide access to different types of employee information throughout the organization. Using HAPPI’s Caché database engine Grapevine developed a suite of Web Services that could be called by other systems to retrieve employee Payroll and HR information directly from HAPPI securely and efficiently. Access to this information is tightly controlled and only authorized applications can access the web services. This new system also ensures that information is provided in a standard format regardless of which system is requesting it and other systems do not have to develop their own interfaces to access or extract this information.

November 2009

Grapevine showcase their new Defero product at the 2009 Health Informatics Society of Ireland annual conference held in the Stillorgan Park Hotel, Dublin.

October 2009

Grapevine Defero product receives commendation at the 2009 Healthcare Awards. This year's Healthcare Awards, sponsored by the Irish Medical Times (IMT), featured Grapevine Solutions messaging product, “Defero” in conjunction with St Vincent´s Healthcare Group. The collaboration was awarded a commendation in the category “Best Use of IT”.

August 2009

St. Vincent's University Hospital use Grapevine's Defero Product to reduce patient Did Not Attends (DNA´s). Grapevine Solutions latest product offering "Defero" is an advance notification system that can send Text Messages (SMS) and Emails to your customers, staff and clients.

Defero also supports incoming messages and includes a contacts database, reports and many other features to help interface with your existing customer databases. St. Vincent's University Hospital use Defero to send appointment reminders to patients to help reduce the number of patients that do not attend or fail to cancel appointments.

To date the system has reduced "Did Not Attend or DNA's" by as much as 30%, resulting in major cost savings and improving patient appointment times. Future plans include using Defero for sending emergency alerts to Hospital Staff and contacting Nursing Staff for staff rostering.

May 2009

St. Vincent's University Hospital Upgrade Replicated Patient Administration System (PAS) Database to latest version of Caché Technology on a secure Windows 2003 clustered platform.
St. Vincent's University Hospital replicates it's legacy PAS data to a state of the art Caché database to provide relational access to this data for many systems, including MIS reports, Cancer Care and Labs.

In 2009 Grapevine Solutions Ltd implemented a new high availability solution for the hospital’s Caché environment which provides access to critical patient information for other hospital systems. The solution, designed and implemented by Grapevine Solutions Ltd, consisted of a Caché clustered database environment with automatic failover providing 24x7availability. The new system also included enhanced security features and database monitoring procedures.

Grapevine Solutions RoboDJ replication and indexing products are used to keep the Caché replicated database up to date with real-time updates. The latest addition to this system was to upgrade to the latest version of Caché on a new Windows Cluster server.
This ensures that this key replicated database is available at all times.

October 2008

Dublin City Council implement a major upgrade of it's HAPPI systems supplied by Grapevine Solutions. As well as playing a key role in the weekly payroll processing for over 1000 remote employees, HAPPI has become a key provider of Payroll, HR and costing information to various departments within Dublin City Council.

This upgrade completed by Grapevine and Fujitsu utilises that latest Caché database technology along with the latest Solaris 10 virtual server technology to provide a disaster recovery at every level of the system architecture.

March 2008

An Post has launched a new on-line service to buy or renew your TV Licence from the An Post Television Licence web site www.tvlicence.ie. This new service was developed by An Post in conjunction with Grapevine Solutions Ltd, An Post's Caché technology partner.
The new service was piloted in December 2007, and officially launched in March 2008 by Minister for Minister for Communications, Energy and Natural Resources, Eamon Ryan.

December 2007

An Post use HAPPI system to automatically generate Employee Benefit Statements for it's 8000 employees.
Grapevine Solutions developed a new "Employee Benefit Statement" Module" for it's HAPPI product which allows companies to calculate and generate a pensions benefit statements for it's employees.
An Post are the first larger client to provide this service.
For further details please contact Grapevine at 353 1 6218004.

May 2007

Using Regulator32 to capture detailed payroll, costing and HR data Dublin City Council reached a milestone of over 76 pay groups covering over 1000 employees.
Dublin City Council deployed Regulator32 and HAPPI to capture and archive detailed Payroll, HR and costing information across the councils remote sites.
For further details please contact Grapevine at 353 1 6218004.

March 2007

Grapevine Solutions sister company Grapevine Mobile Limited comes 3rd place in Intersystems Caché Innovator Awards with their PRIVATEXT product at Intersystems DEVCON 2007 event held in Orlando Florida.

August 2006

Grapevine Solutions have developed a new IT system for Eircom to allow X-Directory customers to be un-subscribed from Direct Marketing companies own databases.
Previously X-Directory customers details were confidential, however only telephone numbers are used to update Direct Marketing companies databases.
For further details contact Grapevine at 353 1 6218004.

May 2006

An Post Payroll, Pensions and HR departments have been using Grapevine's HAPPI product for many years. The latest addition to this product for An Post is a new pilot Pensions Benefit Statement system that uses archived payroll details in HAPPI along with real time employee information to produce statutory benefit statements on demand.
For further details contact Grapevine at 353 1 6218004.

December 2005

Using Grapevine's HAPPI database along with a suite of Crystal Reports developed by Grapevine Solutions and rolled out to users using Crystal Decisions Seagate Info product, An Post payroll managers and staff have access to real-time payroll information within a matter of minutes using web access to the central HAPPI servers.
For more details contact Grapevine on 353 1 6218004.

September 2005

Grapevine Solutions form new company "Grapevine Mobile Limited". Grapevine Mobile will design, develop, market and sell leading edge mobile phone products that will satisfy the demands for mobile services such as secure messaging, directory enquiries and much more.

August 2005

Grapevine Solutions completes development of a new Wholesale Line Rental system for Eircom. This new system is key to Eircom providing a single billing system for all fixed line customers.

May 2005

Grapevine Solutions introduce a new range of mobile phone products that will solve the inability of mobile phones to provide a secure messaging system. Grapevine's new product range contains products for both business and private use.

September 2004

Grapevine Solutions joins IBM Business Partner program. As an independent software vendor and IBM Business Partner Grapevine Solutions can bring together its own products and services with IBM's range of products and services to provide full range of solutions to our customers.

March 2004

Ensemble Expose, Jurys Westbury, 11th March 2004. Intersystems and Grapevine Solutions host an Ensemble expose to provide information on Enterprise Application Integration and how Intersystems new product Ensemble can make integration faster, simpler and more cost-effective.

November 2003

Grapevine Solutions became Intersystems first Irish Systems Integration Partner for Ensemble. Grapevine will provide consultancy services, including design, development and implementation of Ensemble solutions.

October 2003

Intersystems launch Ensemble, their new Enterprise Application Integration product. Ensemble is a comprehensive and architecturally consistent Universal Integration Platform that enables exceptionally fast integration and extremely rapid composite application development. Ensemble excels at building and deploying new business solutions that integrate data, orchestrate processes, and enhance the value of existing applications.
Ensemble gives you the power to handle a full range of application integration projects, from the complex to the simple, with ease.

April 2003

Dublin City Council go live with HAPPI and Regulator32.
As an initial element of a Job Costing Solution for Dublin City Council, Grapevine's HAPPI™ Data Warehouse has recently gone live for Wages Payroll Data at the Council.
This is a key first step in providing a modern, detailed and flexible Job costing solution in this organisation and represents the fruition of a great deal of effort and commitment from both parties. By making available the Wages data from the Cyborg Payroll system through the technology of Grapevine's powerful data warehouse product, tasks like benchmarking estimations, retrospection calculations and management reporting are greatly simplified.
The next phase of the implementation, the Regulator32™ Distributed Data Entry Module, is in final user acceptance at present and is expected to go live very shortly. Further enhancements are also planned. Watch this space for further news!