PATIENT SELF SERVICE
Enlighten Patient Self Service Platform can transform the patient experience and reduce your operational costs. By using Enlighten Auto Arrivals touch screen interface, queues at reception are dramatically reduced, saving administration costs and valuable time. By automating routine interactions such as Patient Check-ins, Patient Calling and Flow management your staff can focus more on caring for patients.
St. James's Hospital rolls out Phase 2 of its Patient Self-Service Check‑In to its main Outpatient department More information...
St. James's Hospital implement Patient Self Service Check‑In More information...
Integrate automated text messaging into your existing business systems to provide direct, timely and cost-effective communication with customers and staff.
"The Defero system was the new star of the show, linked to the patient system so that the reminders were automatic, accurate and accurately targeted.” Dermot Cullinan, Director of ICT, SVUH
ERA, Grapevine’s new
Employee Retirement Administration product is an innovative solution
that allows Payroll, HR or Pensions Administration staff
to automatically produce Pension Benefit Statements for their employees.
ERA was designed with the assistance and expertise of senior pension administration staff within An Post, Ireland’s national postal service.
Ensemble is an application integration and development platform for seamlessly connecting systems and sharing data. Ensemble also includes a development platform for building new applications with embedded integration and supports many messaging protocols such as HL7, X.12 and SOAP.
Breeda Feeney, Senior Systems Analyst, Waterford Regional Hospital: “ RoboDJ and Ensemble proved a winning combination for us. RoboDJ enabled us to rapidly replicate our PAS data to an industry standard database. Ensemble provided us with the secure delivery of key patient events in HL7 to NIMIS. Both products saved us months in development time. ”
Dermot Cullinan – Director of ICT “Here in St. Vincent´s we wanted a communication system that would allow us to contact patients and staff quickly, effectively, discreetly and more cost effectively compared to traditional methods.”
Syl Byrne – IT Manager Remuneration Services in An Post “We required a new way to allow other An Post systems to access confidential payroll, personnel and pensions data securely and quickly. Using HAPPI was the obvious choice as it allowed us to provide a standard access method using web services.”
Grapevine invited by eHealth Ireland to participate in the waiting list challenge issued by the Minister for Health.
eHealth Ireland have published a number of case studies highlighting can be provided to patients and clinicians through eHealth technology.
This year sees the continued roll-out of the Self-Service system to more departments at St James Hospital. The Patient Self-Service & Patient calling was extended to the Diabetics & Mercer’s Institute for Successful Aging (MISA) departments.
As an Approved Eircode Provider, Grapevine provide a wide range of services to help your business benefit immediately from Eircode.